PRIVACY POLICY

WHO WE ARE

Karniva’l Trez is a carnival lifestyle brand based in St George’s, Grenada. This policy explains what we collect when you use karnivaltrez.com and how we use it.

INFORMATION WE COLLECT

We only collect what we need to run the shop:

• Order details you provide at checkout: name, email, phone number, and shipping or billing address.
• Payment information, which is processed securely by Stripe. We never see or store your full card details.
• Your email address if you ask to be notified when a sold-out item is back in stock.
• Anything you send us directly by email, WhatsApp, iMessage, or phone.
• Basic technical data (such as device and browser type, and approximate location) collected by our hosting provider to keep the site secure and to show prices in your local currency.

HOW WE USE IT

We use your information to process and deliver your orders, keep you updated about your order, send back-in-stock alerts you asked for, respond to your messages, and improve the shop. We do not sell your information to anyone.

WHO WE SHARE IT WITH

We share information only with the services that help us operate, and only what they need: Stripe (payment processing), Resend (sending order and notification emails), and our website host. We may also disclose information if required by law.

COOKIES

We use minimal cookies and local storage to remember your cart and region while you shop. We do not use them for advertising.

KEEPING YOUR INFORMATION

We keep order records for as long as needed to run our business and meet any legal or tax obligations, then remove them.

YOUR CHOICES

You can contact us any time to access, correct, or delete your personal information, or to stop receiving back-in-stock emails. Email shop@karnivaltrez.com.

CHANGES

We may update this policy from time to time. The current version will always be on this page.

CONTACT

Karniva’l Trez, EXIT473 Maurice Bishop Highway, St George’s, Grenada.
shop@karnivaltrez.com · WhatsApp 1 (473) 456-1012